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How can we help you?

Existing customers

We aim to respond to emails within 24 hours and messages sent via ‘Message us’ within three hours.

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New customers

We aim to respond to emails within 24 hours and messages sent via ‘Get in touch' within two hours.

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Any questions?

How long does it take to make my website?

Typically, we deliver a website between 1-2 weeks after you’re happy with the designs. Clients usually accept their designs 2-5 days after starting their plan.

What happens if I want to make changes once my website is live?

No problem! Unlike other web design companies, we hate to take the ‘set and forget approach’. We’re here to help whenever you need us. As part of all our packages, we can make any changes and adjustments that your website needs. We’ll check up with you on the basis that suits you to ensure you’re more than satisfied with the state of play.

When do I start payment?

Even though the first payment is taken when you sign up, we will extend your plan free of charge however much time it takes to get your website live to the end of the contract.

Why do I need to pay monthly?

Websites have fixed and regular costs. The price of our monthly packages includes both spread-out fixed costs. These include the design and development of the site, as well as regular/monthly costs of running the site such as hosting, maintaining security, paying for booking and contact services and development time for updates to your website.

Will I own my website?

Yes! Once the initial 12-month term is complete, you will own your website. You can choose to continue with the Cloudwizz subscription or move your website elsewhere. Many customers stay with us from the value we add to their businesses through hosting, domain and other services. Customers who decide to pay annually will own the website once the website is developed.

Is there a contract?

Yes. We put in a huge amount of upfront work for your business and break payments into affordable monthly amounts. This means our websites come with a 12-month contract which is agreed to upon purchase.

How do I get started?

That’s an easy one! Click here to choose the package perfect for you. Alternatively, you can email us, getstarted@cloudwizz.co.uk.

What if I already have a domain name?

No worries! We’re happy to help point your domain name to your new Cloudwizz website.